Skip to content
Trust Housing Association
Register Login
Register Login
  • Your home & services
    • + MyTrust
    • + Your Customer Partner
    • + Paying your rent
    • + Benefits advice service
    • + Repairs & maintenance
      • +
        Repairs & maintenance
    • + Managing your tenancy
      • +
        Managing your tenancy
    • + Feedback & complaints
    • + Anti-social behaviour
    • + Looking after your home
      • +
        Looking after your home
    • + Keeping you safe
    • + Owner services
    • + Get involved
    • + Digital help
  • Find a home
    • + Living with Trust
    • + What is social housing?
    • + Later Living Housing
    • + General Needs Housing
    • + Mid Market Rent Housing
    • + Location search
    • + How to apply
    • + Property enquiry
  • About us
    • + Our people
    • + Purpose, culture & values
    • + Our strategy
    • + How we're performing
    • + Governance
      • +
        Governance
    • + Investing in affordable homes
    • + Net Zero
    • + Equality, diversity & inclusion
    • + Happy to Translate
    • + Freedom of Information
    • + Procurement
    • + Fair Work First
  • News
  • Resources
  • Careers at Trust
  • Contact us
Listen
  1. Home
  2. Search

Search

Trust FWF Joint Statement May 2025 1
Trust FWF Joint Statement May 2025 1
Download Trust FWF Joint Statement May 2025 1 PDF 314kb

Change to ‘Out of Hours’ Repair Reporting

27th May 2025
Trust has recently been through a competitive procurement process for our telecare alarm receiving services. The outcome of the process is that we are moving from Hanover Telecare to Bield Response 24 (BR24). The new contract with BR24 will formally start from, 27th May 2025.
Complaints Performance Q4 2024-25
Complaints Performance Q4 2024-25
Download Complaints Performance Q4 2024-25 PDF 1mb
Complaints Performance Q1 2023-24
Complaints Performance Q1 2023-24
Download Complaints Performance Q1 2023-24 PDF 1mb
Complaints Performance Q2 2023-24
Complaints Performance Q2 2023-24
Download Complaints Performance Q2 2023-24 PDF 1mb
Complaints Performance Q3 2023-24
Complaints Performance Q3 2023-24
Download Complaints Performance Q3 2023-24 PDF 1mb
Complaints Performance Q4 2023-24
Complaints Performance Q4 2023-24
Download Complaints Performance Q4 2023-24 PDF 1mb
Complaints Performance Q1 2022-23
Complaints Performance Q1 2022-23
Download Complaints Performance Q1 2022-23 PDF 562kb
Complaints Performance Q2 2022-23
Complaints Performance Q2 2022-23
Download Complaints Performance Q2 2022-23 PDF 627kb
Complaints Performance Q3 2022-23
Complaints Performance Q3 2022-23
Download Complaints Performance Q3 2022-23 PDF 611kb
Complaints Performance Q4 2022-23
Complaints Performance Q4 2022-23
Download Complaints Performance Q4 2022-23 PDF 1mb

Contact us

Get in touch and speak to the right people, depending on what you need. We have three offices across Scotland in Edinburgh, Wishaw, and Glasgow.
  • «
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40 (current)
  • 41
  • 42
  • 43
  • 44
  • 45
  • »
Trust Housing Association
Affordable homes.
Exceptional care.

Telephone: 0131 444 1200 (Edinburgh)
Telephone: 01698 377200 (Wishaw)
info@trustha.org.uk
Customers
  • +
    MyTrust
  • +
    Find a home
  • +
    Living with Trust
  • +
    Your home & services
  • +
    Paying your rent
  • +
    Report a repair
  • +
    Owner services
  • +
    Get involved
  • +
    Happy to Translate
  • +
    Contact us
Corporate
  • +
    About us
  • +
    Our people
  • +
    Purpose, culture & values
  • +
    Our strategy
  • +
    Current vacancies
  • +
    Fair Work First
  • +
    Equality, diversity & inclusion
  • +
    Freedom of Information
  • +
    News
  • Contact us
  • Privacy Policy
  • Accessibility
  • Cookie Policy
  • Modern Slavery Statement
© 2025 Trust Housing Association. Registered Scottish Charity No. SC009086. Registered by the Scottish Housing Regulator HEP 143. Registered under the Co-operative and Community Benefit Societies Act 2014, No. 1778R(S). Registered as a Scottish Property Factor, No. PF000333. We are a not-for-profit housing association registered with, and regulated by, the Scottish Housing Regulator, the Care Inspectorate and the Office of the Scottish Charity Regulator.