Help & advice topics
Damp, mould & condensation
We take a zero-tolerance approach to damp, mould, and condensation. If you are experiencing damp, mould or condensation in your home, it is important you let us know as soon as possible.
Benefits advice
We offer tailored benefits advice to our tenants and anyone who has been made an offer of housing with us.
Cost of living
We understand that you might be worried about the cost of living and what it means for you and/or your family, that's why it's important to know what help and support is available to you.
Happy to Translate
Individuals who have little or no English face barriers in accessing information and services, making appointments and filling in forms a challenge. Our Happy to Translate tools and practical guidance can help.
Latest News

Introducing Our Customer Engagement Strategy 2023-26
Meet our new Comms & Engagement Team, and take a look at our Customer Engagement Strategy

Changeworks Energy Advice Support Service
We’re excited to let you know about a brand-new service, the Housing Association Energy Advice Support Service. The service is...

Annual Performance Report 2022-23
We recently published our Annual Performance Report for the financial year 2022-23, available to download from our website now.

Trust Secures £120k Social Housing Fuel Support Fund for Customers
We have recently been successful in gaining more funding to support our customers, adding to our list of initiatives offering...
Featured Locations
Trust in numbers
3,772
homes
23
local authority areas
£35m
annual turnover
50
years old
720+
employees