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MyTrust will be offline from 8am on 23 March 2026 to allow us to carry out important system upgrades. We apologise for any inconvenience this may cause.

 

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  1. Home
  2. Resources
  3. Policies & Procedures

Policies & Procedures

Please click on the arrows to expand policy sections below:

  • Download AMP002 Asbestos Management Policy PDF 498kb
  • Download AMP004 Repairs & Maintenance Policy PDF 615kb
  • Download AMP005 Damp and Mould Policy PDF 471kb
  • Download AMP015 Medical Adaptations Policy PDF 337kb
  • Download AMP020 Sustainability Policy PDF 573kb
  • Download CE08 - Membership Policy PDF 362kb
  • Download CE003 Complaints Policy PDF 445kb
  • Download CS002 Allocations Policy PDF 3mb
  • Download CS015 Anti Social Behaviour Policy PDF 450kb
  • Download CS016 Arrears Management Policy PDF 398kb
  • Download CS017 Estate Management Policy PDF 482kb
  • Download DP01 Data Protection Policy PDF 539kb
  • Download DP02 Freedom Of Information Environmental Information Policy PDF 555kb
  • Download FP26 Rent And Service Charge Policy PDF 644kb
  • Download FP19 Board Member Expenses Policy PDF 379kb
  • Download FP23 Employee Expenses Policy PDF 195kb
  • Download FR02 Financial Planning & Management PDF 399kb
  • Download HS007 Health & Safety Policy PDF 690kb
  • Download PR01 Procurement Policy PDF 563kb
Trust Housing Association
Affordable homes.
Exceptional care.

Telephone: 0131 444 1200 (Edinburgh)
Telephone: 01698 377200 (Wishaw)
info@trustha.org.uk
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© 2026 Trust Housing Association. Registered Scottish Charity No. SC009086. Registered by the Scottish Housing Regulator HEP 143. Registered under the Co-operative and Community Benefit Societies Act 2014, No. 1778R(S). Registered as a Scottish Property Factor, No. PF000333. We are a not-for-profit housing association registered with, and regulated by, the Scottish Housing Regulator, the Care Inspectorate and the Office of the Scottish Charity Regulator.