We like to aim high, and aspire to be excellent at everything we do. We are also committed to continually improving our performance. It’s important to us to be open and transparent about how we’re doing. That’s why we share our results on this website, so anyone can read it.
How will customers know we are performing?
Annual Return of the Charter
All landlords must report their results every May to the Scottish Housing Regulator www.scottishhousingregulator.gov.uk. The Scottish Housing Regulator then produces an annual report so you can see how we compare against other landlords. This report is published annually in August and is available on the Regulator’s website.
Trust Performance Report
With help from our tenants we also assess our own performance and publish an annual performance report by October each year. This report has been designed by tenants, for tenants, and we send a copy to every Trust tenant.
Our most recent Performance Reports
We include performance updates in our tenant newsletter Trust Talk, which you can find on our Useful Documents page.
If you have a question or any feedback about our performance we’d like to hear from you - drop us a line at firstname.lastname@example.org