Rent & Service Charge Consultation

We are currently consulting on proposed changes to our rent and service charge structure, and we'd love to hear your views. We will carefully review all feedback and use it to help shape the final structure.

We want to make sure our rent and service charges are fair, affordable, and offer value for money. At the same time, it is important that we ensure Trust remains financially sustainable and that the rent and charges we receive supports ongoing investment in safe, secure and well maintained homes, and related services, for all of our customers. 

Since our last review, ten years ago in 2015, we have grown from 2,500 to almost 4,000 homes, welcoming customers from both Wishaw & District Housing Association and Methodist Homes. As a result, we now have three different rent and service charge structures in place, and the services we provide have changed over time. 

We’re proposing to bring our rent and service charges into one clear, fair, and consistent structure for everyone. 

This consultation explains: 

• what the new structure could look like 

• when it might start 

• what it could mean for your rent and charges 

There are three versions of the consultation document. Each contains information most relevant to the respective housing service type. Please read the one that applies to your home. 

Please remember to complete the form to provide your feedback by clicking here, by 27th June 2025.