Skip to content
Trust Housing Association
Register Login
Register Login
  • Your home & services
    • + MyTrust
    • + Your Customer Partner
    • + Paying your rent
    • + Benefits advice service
    • + Repairs & maintenance
      • +
        Repairs & maintenance
    • + Managing your tenancy
      • +
        Managing your tenancy
    • + Feedback & complaints
    • + Anti-social behaviour
    • + Looking after your home
      • +
        Looking after your home
    • + Keeping you safe
    • + Owner services
    • + Get involved
    • + Digital help
  • Find a home
    • + Living with Trust
    • + What is social housing?
    • + Later Living Housing
    • + General Needs Housing
    • + Mid Market Rent Housing
    • + Location search
    • + How to apply
    • + Property enquiry
  • About us
    • + Our people
    • + Purpose, culture & values
    • + Our strategy
    • + How we're performing
    • + Governance
      • +
        Governance
    • + Investing in affordable homes
    • + Net Zero
    • + Equality, diversity & inclusion
    • + Happy to Translate
    • + Freedom of Information
    • + Procurement
    • + Fair Work First
  • News
  • Resources
  • Careers at Trust
  • Contact us

 

MyTrust will be offline from 8am on 23 March 2026 to allow us to carry out important system upgrades. We apologise for any inconvenience this may cause.

 

Listen
  1. Home
  2. Resources
  3. Our Strategies

Our Strategies

The Time Is Now 2021-24
The Time Is Now 2021-24
Download The Time Is Now 2021-24 PDF 2mb
Time Is Now Come And Join Us
Time Is Now Come And Join Us
Download Time Is Now Come And Join Us PDF 8mb
EDI Strategy 2020-24
EDI Strategy 2020-24
Download EDI Strategy 2020-24 PDF 853kb
Procurement Strategy 2024-2027
Procurement Strategy 2024-2027
Download Procurement Strategy 2024-2027 PDF 464kb
Trust EDI Vision & Mission
Trust EDI Vision & Mission
Download Trust EDI Vision & Mission PDF 815kb
Customer Engagement Strategy 2023-26 Edited 2024
Customer Engagement Strategy 2023-26 Edited 2024
Download Customer Engagement Strategy 2023-26 Edited 2024 PDF 810kb
Trust Housing Association
Affordable homes.
Exceptional care.

Telephone: 0131 444 1200 (Edinburgh)
Telephone: 01698 377200 (Wishaw)
info@trustha.org.uk
Customers
  • +
    MyTrust
  • +
    Find a home
  • +
    Living with Trust
  • +
    Your home & services
  • +
    Paying your rent
  • +
    Report a repair
  • +
    Owner services
  • +
    Get involved
  • +
    Happy to Translate
  • +
    Contact us
Corporate
  • +
    About us
  • +
    Our people
  • +
    Purpose, culture & values
  • +
    Our strategy
  • +
    Current vacancies
  • +
    Fair Work First
  • +
    Equality, diversity & inclusion
  • +
    Freedom of Information
  • +
    News
  • Contact us
  • Privacy Policy
  • Accessibility
  • Cookie Policy
  • Modern Slavery Statement
© 2026 Trust Housing Association. Registered Scottish Charity No. SC009086. Registered by the Scottish Housing Regulator HEP 143. Registered under the Co-operative and Community Benefit Societies Act 2014, No. 1778R(S). Registered as a Scottish Property Factor, No. PF000333. We are a not-for-profit housing association registered with, and regulated by, the Scottish Housing Regulator, the Care Inspectorate and the Office of the Scottish Charity Regulator.