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Our Purpose, Culture & Values

We are one Trust


We are a values driven organisation. Our culture is a vital part of Trust’s DNA and what makes us the organisation we are all proud of today. Our story and culture has been enriched through growth with like-minded people and organisations, most recently our partnership with Wishaw & District Housing Association. Our positive and inclusive culture is recognised externally by our Investors in People ‘Gold’ accreditation.

We are also accredited as ‘Leaders in Diversity’ and we have been leading the housing sector on equality, diversity and inclusion for over 10 years. We are committed to helping to create a more equal society which respects diversity and embeds inclusion. We aspire to lead the way in achieving this in everything we do and by influencing change and promoting equality in Scotland and further afield.

 We have a new strategy but our culture and values haven’t changed. Our values describe what matters most to us, and what our colleagues should expect from each other. The way they were previously expressed are still very much relevant but don’t feel unique enough for Trust. They could be any business. We have worked with colleagues across the business – including a working session at the employee conference 2019 and two focus groups in January 2021 – to re-articulate our culture and values. Working with colleagues we have looked to express the culture and values in a way that brings the character and personality of Trust to life and reflects the progressive business we are today.

 Read more about our One Trust Purpose, Culture and Values below.

Our Purpose

Our Culture


Our Values