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Awards & Accreditations

We exist to provide quality homes and services that offer independence and choice to our customers, this is reinforced through several national and international awards and accreditations.

2017

  • Most Inspiring Scrutiny Group Award at the Tenants Information Service (TIS) National Excellence Awards for Trust’s Customer Panel
  • Excellence in Scrutiny at the Chartered Institute of Housing (CIH) Excellence Awards for Trust’s Customer Panel

2016

  • 'UK's Most Innovative Equality, Diversity and Inclusion Initiative' for our Happy to Translate product
  • Investors in People (IIP) Excellence in the Third Sector Award
  • Investors in People (IIP) Gold accreditation
  • European Foundation of Quality Management award for Committed to Excellence (‘2 Star’)

2015

  • First housing association in Scotland to achieve the national award of Investors in Diversity and the second organisation in Scotland to achieve Leaders in Diversity
  • First housing association in Scotland to achieve the European Foundation of Quality Management award of ‘Committed to Excellence’ (‘1 star’ Project Validation)