Trust Housing Association Ltd. A national housing Association providing mainly housing for older people, we operate in most areas of Scotland.

Tenants & Sharing Owners
Report a repair
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How to Report a Repair

Tenants in Sheltered, Very Sheltered and Supported housing can report a repair to any staff member on duty or by using the warden call system.

Repairs can also be reported in the following ways.

Online ReportingTrust Housing Association online repairs reporting

 

Letter, Telephone, Fax or Email

You can write to the Association at:
12 New Mart Road,
Edinburgh, EH14 1RL

Or telephone during office hours
Monday to Thursday 9am - 5pm
Friday 9am - 3.45pm . See telephone numbers below.

Or send a fax to us
0131 444 4975 or 0131 444 4949

E-mail
You can report your repair to us at repairsteam@trustha.org.uk or info@trustha.org.uk

 

Repairs Telephone Numbers

For repairs Monday to Thursday 9am - 5pm (Friday 9am - 3.45pm):
Edinburgh Office - 0845 241 7792
Glasgow Office - 0845 241 7792
Isle of Arran Homes - 01770 303700

For emergency repairs out of office hours
Hanover Telecare - 0800 783 3615

For problems with your mains water supply
Scottish Water - 0845 600 8855

If you smell gas, immediately call
Transco - 0800 111 999