Trust Housing Association Ltd. A national housing Association providing mainly housing for older people, we operate in most areas of Scotland.

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Trust Literature

We believe in making the maximum amount of information available to our customers and sharing information with other organisations.

Details of the information available to download directly from this web site is given below. If you require information which is not shown, or have difficulty downloading a document then please contact one of our offices or use this info@trustha.org.uk

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News Items

 
• June 2010 - Recruitment of new Board Members
 

Corporate Strategy 2008-13

Our Corporate Strategy outlines our values, mission, objectives and goals for the period 2008-13. Below is an update of our strategic plan for year 3 of the 5 year planning period. We now utilise a customised strategy management system called Clearview which contains all of the detail behind our plan. Further information is available from our Strategy and Performance Manager at our Head Office (see ‘Contact Us’ section for details)

Corporate Strategy
Corporate Strategy (PDF)
 

General Information
• Important Information about Housing Support
• Annual Accounts 2009 (PDF)
• Annual Accounts 2008 (PDF)
• Annual Report 2008 (PDF)
• EASY GUIDE TO BENEFITS FOR 60+ (PDF)
• “Housing for Older People” biannual multilingual newsletter
 

Tenant Newsletter
• Trust Newsletter March 2009 (PDF)
 

Tenant Participation
• Tenant Participation Strategy 2008-11
• Tenant Participation Strategy 2008-11 Summary
• Tenants' Handbook (PDF)
 

Your Home
• Shared Ownership Handbook (PDF)
• Right to compensation (PDF)
• Right to repair (PDF)
• Right to information & consultation (PDF)
• Scottish Housing Quality Standard (PDF)
 

Policies
• Complaints Policy (PDF)
• Pets Policy (PDF)
• Guest Bedrooms (PDF)
• Isle of Arran Homes allocation policy (PDF)
• Voids policy (PDF)
• Rent, accounting & arrears policy (PDF)
• Allocation Policy (PDF)
• Do you have a complaint? (Info Booklet) (PDF)
 

Performance
• Performance Information 2008-09
 

Consultation
 

Staff Survey Results

• Staff Survey Results
 

Board Minutes
Previous Minutes are available on request
• Schedule of Meetings 2010
• Minute of Board Meeting held on 18th March 2010.