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CARE COMMISSION REPORTS

The Regulation of Care ( Scotland ) Act 2001 created the Care Commission and a partner organisation called the Scottish Social Services Council. The Act sets out key duties for the Care Commission and the Council. The Care Commission regulates care services in Scotland and works to improve to improve the quality of these care services. The Scottish Social Services Council regulates the social care workforce. Care services also includes housing support services.

“ Regulation ” under the Act means the Care Commission must :

1. Register: The Care Commission by law, must ensure the care service is of an acceptable quality before it can be registered and open for business.
   
   
2. Inspect: The purpose of inspection is to :
   • find out what works well in care services
   • provide public information about the quality of care services locally and nationally
   • protect people who use care services by identifying problems and asking for action to be taken.
     
     
3. Deal with complaint: The Care Commission has a system for dealing with any complaint about regulated care services from people using the service, their relatives, carers and staff.
   
   
4. Enforce: The Care Commission can use enforcement action to insist a service makes changes to improve the quality of the care.Regulation is based upon National Care Standards that have been approved by the government. The standards focus on the quality of care that people can expect to experience when using a care service. Care Service providers are expected to meet these standards.

Trust has been registered with the Care Commission as a provider of Housing Support Services since April 2004.

For the purpose of Registration and annual inspections Trust’s developments are divided into Branches. Annual inspections focus on each Branch and specific national care standards. An inspecting officer will visit the main office and some of the developments within a Branch, to examine our policies and records that relate to specific standards. The officer will also seek the views of service users, staff and other interested parties on our performance.

After each inspection the Care Commission issue a report on its findings and may issue requirements and recommendations. A requirement is an action which the Trust must complete. A recommendation is for Trust to consider as a way of improving a part of the service. All Care Commission inspection reports are public documents and copies are available in each development. The following list details the Branches and the developments assigned to each Branch.

Trust Housing Association is registered with SCSWIS and its services are divided up into 13 branches - the latest inspection report for each branch can be found below.

Branch 1A
Netherlee, Thornliebank, Girvan, Ayr
Branch 1A - November 2010 Report (PDF)
Branch 1A - December 2006 Report (PDF)
Branch 1A - March 2006 (PDF)

Branch 1B
High Blantyre, Hamilton, East Kilbride, Bearsden
Branch 1b - October 2009 Report (PDF)

Branch 2
Stranraer, Newton Stewart, Thornhill, Glenluce, Langholm, Dumfries, Newmilns, Darvel
Branch 2 - August 2009 Report (PDF)
Branch 2 - December 2006 Report (PDF)
Branch 2 - February 2006 (PDF)

Branch 3
Clydebank, Old Kilpatrick, Airdrie, Caldercruix, Motherwell, Mission Place, Wishaw
Branch 3 - July 2010 Report (PDF)
Branch 3 - December 2006 Report (PDF)
Branch 3 - October 2005 (PDF)

Branch 4A
Carmunnock, Croftfoot, Pollokshaws, Bowmore, Port Ellen, Tobermory, Strachur
Branch 4A - December 2006 Report (PDF)
Branch 4A - February 2006 (PDF)

Branch 4B
Pollok
Branch 4B - January 2007 Report (PDF)
Branch 4B - November 2005 Report (PDF)
Branch 4b - June 2010 (PDF)

Branch 5
Calton, Govan, Crown Terrace, East Kirk Court Greenock, St Margaret’s Court Greenock
Branch 5 - December 2006 Report (PDF)
Branch 5 - January 2011 (PDF)
Branch 5 - February 2006 (PDF)

Branch 6
Abbeyhill, Bingham, Kirk Loan, Joppa, Stockbridge, Bedford Court, Tillicoultry, West Lodge Gardens, Shulishader Beag
Branch 6 - November Report 2010 (PDF)
Branch 6 - January 2006 Report (PDF)
Branch 6 - November 2005 (PDF)

Branch 7
Kirkriggs Court, Chirnside, Galashiels, Lauder, Lower Kessock Street, Nairn
Branch 7 - December 2009 Report (PDF)
Branch 7 - February 2007 Report (PDF)
Branch 7 - October 2005 (PDF)

Branch 8
Burntisland, Kinghorn, Loanhead, Callander, Killin, Helmsdale, Lochinver
Branch 8 - November Report 2010 (PDF)
Branch 8 - February 2007 Report (PDF)
Branch 8 - September 2005 (PDF)

Branch 9
East Calder, Livingston, Markinch, Dunfermline, Lewis Street, Matheson Road
Branch 9 - November Report 2010 (PDF)
Branch 9 - January 2007 Report (PDF)
Branch 9 - October 2005 (PDF)

Arran
MacKelvie Road, Glen Estate
Arran - March 2011 Report (PDF)
Arran - December 2006 Report (PDF)
Arran - November 2005 (PDF)

Branch Pollok Day Care Centre
Branch Pollok Day Care Centre - April 2010 (PDF)