Equality, Diversity & Inclusion

As a leading provider of social housing and support services we serve many different communities and individuals. Every time we engage with people - whether they are customers, staff, potential staff, or partners - we do our utmost to uphold our principles of promoting equality, respecting diversity and fostering inclusion.

Equality, diversity and inclusion (EDI) are not side issues for Trust - they are at the heart of all of our activities and they underpin all our policies, procedures and strategic plans. We are committed to not just complying with requirements of equality legislation but to achieving best practice, learning from others, benchmarking ourselves against the best and continually striving for excellence.

Trust is the first Scottish housing association to achieve Leaders in Diversity accreditation. We were the first housing association in Scotland to achieve Investors in Diversity accreditation and following a review by the National Centre for Diversity we have now been accredited as Leaders in Diversity.

This accreditation recognises our all-encompassing approach to managing equality, diversity and inclusion. We involve all levels and departments of our organisation through our dynamic EDI working group which generates and co-ordinates ideas and activities as well as monitoring them and evaluating their impact. We regard equality issues as an organisation-wide responsibility. 

We have worked with partners on several award-winning equality projects over the years including the highly-successful Happy to Translate initiative which we co-founded and now manage. It is a national initiative which enables people to overcome language barriers to access the services they need with the assistance of special tools, training and practices.

We also run the Older People Services Development Project in partnership with Hanover and Bield, a Lottery-funded project which has helped many ethnic minority older people to successfully overcome barriers to accessing critical benefits and services to which they are entitled.

We also celebrate diversity through special projects such as the Heritage Lottery funded Scottish Memories Immigration Stories Project which captured stories in print and film of a pioneering generation of immigrants who arrived in Scotland to make new lives in the 1950s and 1960s.

For further information on Trust’s activities regarding Equality, Diversity & Inclusion visit our Equality Scotland and Happy to Translate websites.

About Us

I cannot praise the staff enough, they have been absolutely fantastic.